6. Order Process
6.1 Order validation. The Company reserves the right to re-check the Order details after the payment, to confirm the matching of the requirements indicated while filling out the Order form and any other requirements provided manually by the Customer via any communication channel. Should cases of mismatch occur, the Support Staff will contact the Customer to clarify and finalize the details?
6.2 Order volume. By the Company Standards, Order volume is measured in words only. 1 page Double-spaced is equal to 275 words, and 1-page Single-spaced is 550 words accordingly.
6.3 Change of Order details. The Customer may provide changes to the scope of work by contacting the Support Staff. Changes that influence the volume, urgency, or complexity of the Order may require additional payment, which will be discussed with the Customer.
6.4 Resources. Should a specific source be required for Order completion, the Customer is responsible for providing it to the Writer. The Customer should upload the source(s) before the Writer is assigned in order to assure on-time delivery. If the source is provided late, extra time for Order completion will be required.
6.5 Communication. The Customer may contact his/her Writer via the Messaging System, which is available from the Customer’s personal profile on the Website. The option is located on the specific Order page, on the top right. The Messaging system is similar to E-mail communication but is more Secure for Customers to use. The Customer may also contact the Support Staff 24/7 via Online Chat, E-mail, or phone.
6.6 Progress tracking. The Customer may track the progress of the Order by going to his/her Order page in the personal account. As well, the Customer may get updates from the Writer or the Support Staff by contacting them via the above-mentioned communication channels.
6.7 Order delivery. The Company is held responsible for the delivery of the Product within the given deadline. If additional time is required due to the complexity of the task, the Support Staff will contact the Customer. The completed order may be downloaded from the Customers personal account on the website. The Customer is held responsible for downloading the product in a timely manner. The Company cannot be held responsible for technical issues from the Customer’s side, which has prevented him/her from downloading the product on time.
7. Order Revision
7.1 The Customer is entitled to free amendments to his/her Order within a 14-day period after Order delivery. If Revision is required at a later time, the Customer will need to pay additionally, depending on the complexity of the Revision.
7.2 The Customer can submit a Revision Request with the help of ‘Feedback’ form or “Any Improvements Required?” in the personal account.
7.3 A free Revision can be provided only if the initial instructions and the instructions for the Revision match. The Company is entitled to ask for additional payment in order to complete the Revision if the revision instructions contradict the initial Order instructions.
7.4 The Revision deadline cannot be less than the original deadline indicated in the Order form.
8. The Use of Product
8.1 The Orders produced by BoomEssays.com are not intended to be submitted as Customers’ own work. The primary purpose of the Product is to be utilized as a reference or a sample for his/her own work.
8.2 The Company strictly abides by all Copyright laws. Any opposing activity is the responsibility of the Customer if he/she breaks the Company’s Terms & Conditions.
9. Affiliate program
9.1 Registered Customers have the chance to participate in the Company’s Affiliate Program, which entails receiving a Credit for referring friends and acquaintances who then place orders. More information on the Affiliate program can be found in the Customer’s Personal account.
10. Miscellaneous Provisions
10.1 All Terms and Conditions that define the rights and obligations of both contract parties, the Customer and the Company, are listed in this Agreement. This document solely, its statements, promises, or inducements, are to be considered valid or binding. After accepting the Terms and Conditions, this Agreement supersedes all previous verbal or written communications and/or Agreements between the parties.
10.2 The Customer accepts that if a certain portion of the Terms and Conditions is in conflict with any state law, it will not affect the rest of the document. The Customer’s rights and obligations will continue to be in force for all other terms of this Agreement.
10.3 The Agreement is governed, in its interpretation and performance, by the laws of the location of the Company’s physical location of its principal business, precisely Cyprus (CY).
11. Limitation of Liability
By accepting the above Terms and Conditions of this Agreement the Customer agrees to release and not hold the Company or its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) responsible for any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the products, including but not limited to:
(a) telephone, electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind;
(b) failed, garbled, incomplete or delayed computer transmissions;
(c) any condition caused by events beyond the control of the Company, that might cause the product to be corrupted, delayed or disrupted;
(d) any damages or losses of any sort arising in connection with, or as a result of, utilizing the services;
(e) any printing or typographical errors in any materials associated with the service.
12. Dissertation Services
1. The Customer should provide a specific end date to his/her dissertation project in order for the company to process the order correctly. The ‘End Date’ cannot exceed 8 months from the order placement date.
2. If the dissertation project is required to be submitted by Chapters, deadlines should be provided for each Chapter.
3. If the dissertation project is required to be submitted by Chapters, they are provided one by one after confirmation of the previous Chapter by the Client. The writer cannot work further on the order without confirmation of his/her work.
Customers accept that the Company can modify its Terms and Conditions determined by the Agreement; modifications will be posted; however, it is recommended and strongly advised, that they review these pages regularly.